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The diverse viewpoints between and within producers and customers commonly result in frustration for all. Research systems can be implemented to clanfjr these issues for Value Engineering (VE) teams. Two effective methods are variants of existing market research techniques. The use of the Value Engineering technique of exploring “function” is a key addition to both the questionnaire and focus panel methodologies. This type of market research can be a great asset in product and cost improvement efforts.

The design and employment of teleoperated heavy equipment for safe and efficient handling of hazardous material requires a thorough understanding of task characteristics and variables which can effect operator performance. This is particularly true when accurate end effector positioning is required, and where mistakes can result in life threatening events. This paper presents results of a Lockheed Martin Environmental Systems and Technologies Company Independent Research and Development study to determine the effects of 2-D vs 3-D visual displays on operator-system performance during a set of tasks associated with the operation of a 110,000 pound Caterpillar 235 Front Shovel. The research program is in support of Department of Energy, Department of Defense, Bureau of Mines, and Lockheed Martin commercial program objectives.