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This article is a new methodology to create a strong and reliable procedure to measure oil level at dealers. Most of time, commercial trucks run full loaded. Engine oil level indication systems are designed to measure oil level at that condition. However commercial trucks are assembled and sold empty and without bodies for trucks. In result of this condition, vehicles with a false indication of low engine oil level are detected at dealers' pre-delivery inspection, resulting in oil addition. This oil addition causes unnecessary costs, since vehicles are produced with maximum oil level. The methodology presented in this study analyzes and treats all variables involved in engine oil level measurements from engine production line until dealers' pre-delivery inspection

This paper shows to the reader the importance, the results and advantages that the companies could obtain, using technical operation training for employees related to a specific product. The Technical Training has been used to provide knowledge, to direct and indirect people who have the specific responsibility related to a product manufactured in the companies. The ones that discovered how develop and implement similar projects, have been getting fantastic results related to productive and quality performance. Using a recently project implemented by our company, the executives, managers and engineers who are responsible for teams members, can get some information to be used with theirs groups.