1994-03-01

How Do We Know What They Can Do as a Result of the Training? 940781

Report of a performance-based assessment following SAE J-2018, Type B, “How did the training change the way service technicians do jobs?”

A.
Pre/Post-Training Performance Evaluations assess the effectiveness of the training as changing the work of most trainees in the service bays.
B.
Performance-based assessment can supply feedback to improve:
1. 1)
  the training and future instruction
2. 2)
  supervision of individual technicians.
C.
Traditional Pre/Post test questions did not measure improvements in performance or knowledge.

SAE MOBILUS

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