Strategies for Implementing an Error Management Program into General Aviation Organizations 2000-01-1704

Error containment in aircraft maintenance is not only a function of the individual worker, but also reflection of the on-going organizational activities and tasks (Harle, 1994), regardless whether that may encompass a shop of one person or several hundred workers. These organizational structures, general aviation shops or larger airline maintenance divisions, are not simple in nature, but take on complicated appearances - which require different and tailored patterns of responses for effective error management control. Purdue, in it’s applied human factors research of error control, has found some common effective approaches in small and large organizations that provide flexible starting points for growing solutions in reducing aircraft maintenance incidents.