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Structured Failure Mode and Effect Analysis has been used as a fundamental element for preventive product reliability in product design and manufacturing planning. The structured approach of this analysis has shown a wide range of uses, beyond the customary view of product as object of analysis. It is presented a suggestion of a Structured FMEA application in organizational changes. The same method can be used to analyse logistics systems to help “make or buy” decision processes.

QFD is an organizational methodology developed for the systematic step-by-step deployment of customers voice in great detail thru all quality fcuntions, providing technical and administrative routines. QFD promotes the conversion of customer desires (= required quality) into quality related characteristics of products, developing the concept quality by the intense support of matrices. In this paper we will discuss the use of the matrices in the first two project-phases (Concept and Design).

A proposal for new products development is presented, based in Simultaneous Engineering and Team Work concepts. Quality Techniques are used intensively. The proposed systematic allows new products acelerated development, with a better project quality.