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A program for defining and tracking Quality, Cost, Delivery and Safety performance. In any manufacturing environment, understanding and controlling the shop floor process is vital. Effective shop floor management begins with understanding your current process and establishing clear objectives of what you want to accomplish. This presentation will outline the steps necessary to implement an effective shop floor management program. It is based on the shop floor management activities established by the Stamping Plant at Nissan Motor Manufacturing Corporation USA. Included in this presentation will be an overview of Shop Floor Management at NMMC with a focus on practices and procedures for effective process control, problem response and countermeasure and visual/policy management.