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The opportunities and problems facing the trucking industry with the introduction of electronics are numerous. The effect of this new technology on the industry are very pronounced in the service and support areas. Two “people problems” characterize the situation in the field today: the lack of electrical experience and a “parts-changing” orientation. Initial research was conducted by talking to representatives of the passenger car and truck-related industries. Results of this research indicated that better diagnostics were key and that both training and toois were essential to that end. Experience with electronics in military, automotive, and other industries all point to a high incidence of “No Trouble Found” (NTF) faiiures. Research indicated the need for training in basic electrical theory -this in addition to the obvious need to train the field on the new products themselves.