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This paper is an attempt to provide developers of technical training and engineers information to design, implement and validate technical training for technicians who maintain and repair vehicle components and systems. The 21st Century will present new challenges to technicians with the introduction of new powertrain components, control systems and fuels. The engineer and technician will be faced with new challenges to maintain and repair these new vehicles.

The automotive industry today is faced with the challenge of adapting training programs that can effectively prepare technicians to handle the spiraling complexity and volume of technology. Recently, AC-Delco surveyed 25 instructors for their attitudes on automotive training practices. This paper examines the survey results with respect to changes industry must implement in order to provide training that will prepare technicians to effectively meet the challenges of the new technology.