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Adoption of a new Electronic Systems Computer-Aided Design (ECAD) system for modeling electrical systems design by Product Engineering offers the promise of improved accuracy and productivity for Service Publication's authors to create wiring diagrams and to standardize their format; while improving the comprehension and functionality of those documents for service technicians. It is also potentially disruptive, requiring new workflows, processes, standards and lines of communication to be developed. This paper describes how to structure and organize a project for effectively and efficiently bringing a new ECAD system for modeling electrical system design into Service Publications. It also provides insight into some lessons learned.

Hybrid vehicles are rapidly entering the commercial and consumer marketplaces. However, hybrids introduce safety and service issues many Owners and Service Technicians are not familiar with. Components and systems may be so new existing standards need to be located or new standards developed. Technicians may need to learn new skills, acquire new tools and their service bays modified. Learn as solutions and problems are shared involving servicing hybrid vehicles. Organizer Mark N. Pope,General Motors LLC Arnold Taube,John Deere Company Moderator Mark N. Pope,General Motors Company Panelist Russell George Christ,Deere & Company Mark Quarto,General Motors Company Arnold Taube,DEERE AND CO Organizer Mark N. Pope, General Motors LLC Arnold Taube, John Deere Company Moderator Mark N. Pope, General Motors Company Panelist Russell George Christ, Deere & Company Mark Quarto, General Motors Company Arnold Taube, DEERE AND CO

Translating service information into multiple human natural languages is a major expense for multinational corporations. Indeed corporations spend significant amounts to reduce their translation expense by managing the reuse text and its translation. The new frontier in reducing translation expense is translation avoidance, eliminating text through using illustrations and animations to communicate. Presenter Arnold Taube

Light-weight, tessellated surface models are increasingly used in marketing websites and electronic documents as well as in electronic training materials and service information documents. While these models are effective in developing consumer interest and communicating information, without implementing adequate Intellectual Property Protection (IPP) they also provide valuable geometry to miscreants wanting to reverse engineer a product and/or its component parts. Geometry Distortion is an excellent component of a layered IPP Plan for implementation when publishing 3-D models. However, how much distortion is needed to provide adequate IPP? Too much distortion detracts from their appearance while too little does not sufficiently complicate reverse engineering analysis. This paper describes a practical process for determining rational geometry distortion values that provide adequate IPP.