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Technical Paper

Impact of Pre-Study Exploration on System Usability Scale and Task Success Rates for Automotive Interfaces

2017-03-28
2017-01-1385
Measurement of usability with the System Usability Scale (SUS) is successfully applied to products in many industries. The benefit of any measurement scale, however, is limited by the repeatability of the associated testing process. For SUS, these factors can include sample size, study protocol, previous experience, and pre study exposure to the system being tested. Differences in user exposure can influence the usability assessment of interfaces which could affect the validity of SUS scores.
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