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For Automated Vehicles (AVs) to be successful, they must integrate into society in a way that makes everyone confident in how AVs work to serve people and their communities. This integration requires that AVs communicate effectively, not only with other vehicles, but with all road users, including pedestrians and cyclists. One proposed method of AV communication is through an external human-machine interface (eHMI). While many studies have evaluated eHMI solutions, few have considered their compliance with relevant Federal Motor Vehicle Safety Standards (FMVSS) and their scalability. This study evaluated the effectiveness of a lightbar eHMI to communicate AV intent by measuring user comprehension of the eHMI and its impact on pedestrians’ trust and acceptance of AVs.

Level 2 (L2) partially automated vehicle systems require the driver to continuously monitor the driving environment and be prepared to take control immediately if necessary. One of the main challenges facing developers of these systems is how to ensure that drivers understand their role and stay alert as the systems require. With little real world data, it has been difficult to understand user attitudes and behaviors toward the implementation and use of partially automated vehicles. At the time of this study, Tesla was one of the few OEMs with a partially automated vehicle feature available on the market; Autopilot. In order to understand how customers interact with a partially automated vehicle, a study was conducted to observe people driving their own Tesla vehicles while autopilot was engaged. Sixteen Tesla owners (14 males and 2 females) between ages 25 to 60 had their vehicles instrumented with video/audio data collection systems for three consecutive days.

A fixed-base driving simulator study was conducted to compare driver performance and eye glance behavior effects of tasks performed using the voice interface in Ford Motor Company’s SYNC® system versus handheld operation of portable music players and cellular phones. Data were analyzed from a sample of 25 test participants. All test participants were regular SYNC users (but not SYNC developers), though they varied in their familiarity with SYNC functions. During a car-following scenario at highway speeds on the simulator, the participants performed 7 tasks using SYNC’s voice interface and those same 7 tasks with their own handheld music player and cellular phone. The seven tasks under test were: dial a 10-digit number; call a specific person from a phonebook; receive a call while driving; play a specific song; play songs from a specific artist; review (listen to or read) a text message; and select a reply from a list or type a reply to a text message.